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EBRD e-Learning Programme


Collections online training is the most comprehensive online training available in Collections and URC 522. It is the only ICC-Approved online training in this area.

Course Contents

The training is divided into 3 modules:

Module 1

The three interactive lessons serve to provide a firm foundation in the operation of Collection processes and the application of URC 522.

The student is guided through all key areas of Collections work, from the information to include in a 'Collection Instruction' to how payment is made under Collections. All learning points are linked to context sensitive provisions of URC 522.

Module 2

Collections online training presents three interactive case studies designed to give the user different experiences with URC 522 and real life collections procedures.


A comprehensive assessment is provided so users can test their knowledge of URC 522 and collections procedures.












EBRD e-Learning Team


Tel: +44 20 7338 6000
Email: eLearning@ebrd.com
Web: www.ebrd.com/tfp




European Bank for Reconstruction and Development

One Exchange Square
London EC2A 2JN, United Kingdom


Technical Support


Tel: +353 1 2352166
Email: ebrd@coastlinesolutions.com